# Terms & Conditions

Welcome to www.rokotla.co.za (“Website”). These Terms & Conditions govern your use of our website and the purchase of products and services from **Rokotla Trading & Projects (Pty) Ltd** (Registration Number: 2012/XXXXXX/07), hereinafter referred to as “Rokotla”, “we”, “us”, or “our”.

By accessing our website and making a purchase, you agree to be bound by these Terms & Conditions.

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## 1. General Conditions & Business Scope
* Rokotla is a South African enterprise offering raw honey products, honeycomb, beeswax, corporate gifting, wholesale supply, and professional beekeeping services (pollination, training, and bee removals).
* We reserve the right to refuse service, modify website content, or update terms at any time without prior notice.

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## 2. Product Information & Seasonal Variation
* All products are subject to availability.
* **Natural Variations:** Because our honey and hive products are 100% raw and naturally produced, variations in color, aroma, flavor, and consistency occur naturally across different floral sources (Aloe, Sunflower, Multiflora) and seasonal harvests. Product photos serve as accurate visual indicators, but slight natural variances are expected.

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## 3. Pricing & Payments
* All prices displayed on our website are listed in **South African Rand (ZAR)**.
* Prices are subject to change without notice. Orders placed and confirmed prior to price adjustments will not be affected.
* **Payment Methods:** Online payments are securely processed through **PayFast** (Credit Card, Debit Card, Instant EFT) or direct **Bank Transfer / Manual EFT**. Orders paid via Direct EFT will only be processed upon receipt of cleared funds in our bank account.

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## 4. Orders & Acceptance
* Placing an item in your cart does not constitute a binding agreement. A binding contract of sale is formed when you complete checkout and payment is successfully confirmed.
* We reserve the right to cancel or decline any order in the event of stock unavailability, pricing errors, or suspected fraud.

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## 5. Wholesale & Corporate Gifting Inquiries
* Submitting an inquiry form on our Wholesale or Corporate Gifting pages does not guarantee supply or pricing until a formal quotation is issued and accepted in writing by Rokotla.

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## 6. Intellectual Property
All content on this website—including logos, branding, text, product descriptions, images, graphics, and website design—is the intellectual property of Rokotla Trading & Projects (Pty) Ltd and is protected under South African trademark and copyright laws. Unauthorized reproduction or use is strictly prohibited.

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## 7. Limitation of Liability
Rokotla shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website, product consumption outside recommended guidelines (e.g., feeding honey to infants under 12 months), or delays caused by third-party courier services.

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## 8. Governing Law
These terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising shall be subject to the exclusive jurisdiction of the South African courts.

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## 9. Contact Information
**Rokotla Trading & Projects (Pty) Ltd**
* **Website:** www.rokotla.co.za
* **Email:** info@rokotla.co.za
* **Phone:** 082 661 8000 / 072 549 4130